To demonstrate to clients that the company uses reliable technologies, maintains a safe environment, and follows established information security procedures, Riskora’s client, Cloverum, made a strategic decision to obtain ISO 27001 certification. Achieving this certification would also streamline compliance with European local regulations and licensing requirements.
Cloverum is a B2B cryptocurrency payment platform that provides payment gateway solutions and business crypto wallets. The Company helps its clients to accept, store, and exchange cryptocurrency across 50+ digital assets globally. For a business operating in the crypto space with institutional clients, ISO compliance is essential.
From the outset, to ensure that all information security procedures were implemented correctly and aligned with best practices, Cloverum engaged Riskora as an auditor and compliance partner. Riskora’s team worked closely with Cloverum to review existing procedures, identify and address any potential shortcomings, and guide the company through the entire ISO 27001 certification process.
Together, both companies followed a structured five-phase approach:
Phase 1 – Assessment & Planning: Riskora team performed a comprehensive review of Cloverum’s information security environment and developed a clear roadmap for achieving ISO/IEC 27001:2022 certification.
Phase 2 – Documentation & Policy implementation: Cloverum’s security and operational documentation were brought into full compliance with ISO/IEC 27001 standards, ensuring that all internal policies accurately reflected the company’s processes and controls.
Phase 3 – Process optimisation & Organisational integration: Core business processes, including access management, HR procedures, asset tracking, and incident response, were optimised and refined to align with ISO requirements. Teams were assigned ownership of key security functions, establishing clear accountability across the organisation. This approach strengthened Cloverum’s information security culture while maintaining its operational agility.
Phase 4 – Audit readiness & Certification: Riskora’s team conducted an internal audit to confirm the effectiveness of implemented controls, collaborated with a certification body, and oversaw the external certification process from start to finish.
Phase 5 – Post-certification support: Riskora continues to work with Cloverum after certification to monitor controls, update documentation, refine policies, and prepare for future audit cycles, ensuring long-term compliance and continual improvement.
The result:
Cloverum achieved ISO/IEC 27001:2022 certification in just six months – an exceptionally efficient timeline for a crypto-sector company.
Key outcomes included:
- A fully operational Information Security Management System (ISMS)
- All local regulatory requirements are carefully documented and addressed
- Enhanced confidence among institutional clients and partners through independent certification
- A comprehensive Business Continuity Plan implemented
- Strengthened credibility with financial regulators and supervisors
- Reduced risk of compliance violations through improved controls and governance
This achievement reflects Cloverum’s commitment to security, transparency, and operational excellence – positioning the company as a trusted player in the global crypto payments space.
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